Job Title: Front Desk Officer
Location: Sabon-Lugbe, Abuja (FCT)
Employment Type: Full-time
Job Description
- Serving as the face of the company, offering friendly service to those entering the facility or calling in on the phone.
- Making and confirming reservations for guests, welcoming and checking guests in and out of the facility.
- Providing prompt and professional service to meet guests’ needs and ensure guests’ satisfaction.
- Answering and directing incoming calls.
- Informing guests of hotel rates and services.
- Maintain clear and accurate records of guest room bookings.
- Listen and respond to guest queries and requests both in-person and by phone.
- Inform housekeeping personnel when rooms have been vacated and are ready for cleaning.
- Monitor visitors to the facility remotely.
- Enforce rules and policies of Checkers Suits and Apartments.
- Maintain a neat and orderly front desk and reception area at all times.
Requirements
- Possess a minimum of University Degree or Higher national Diploma in any relevant academic discipline.
- Minimum of 3 years’ cognate experience as a receptionist or front desk professional. Experience in a hospitality firm with administrative and clerical duties is an added advantage.
- Good working knowledge of Microsoft Office suites such as Word, Excel, and Outlook.
- Candidate must be smart and easily adaptable, courteous and pleasant.
- Excellent written and verbal communication skills
- Good interpersonal and Impeccable customer service attitude
- Ability to always maintain a professional attitude
- Good time management and team player skills
- Observant and detail-oriented
- Should reside around the Airport Road.
Application Closing Date
28th March, 2024.
Method of Application
Interested and qualified candidates should send their Cover Letter and detailed Resume to: checkersconsult@gmail.com using the Job Title as the subject of the mail.