We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Shomolu, Onipanu, Yaba, Oyingbo, Surulere, or Costain - Lagos
Employment Type: Full-time
Job Description
- AppleStore.ng is looking for a vibrant and tech-savvy Customer Service Representative who can also act in or create content!
- Are you confident, creative, and good with customers and the camera?
- Then this job is for you!
Responsibilities
- Respond promptly to customer inquiries via calls, messages, DMs, and emails.
- Offer technical support and product guidance on Apple gadgets.
- Process orders, pay out, and handle customer complaints professionally.
- Collaborate with the marketing team for content-related tasks (acting, scripting, or ideation).
- Maintain excellent product knowledge and deliver top-tier customer experience.
- Represent the brand’s energy and personality in content when needed.
Requirements
- Minimum of an OND / HND / BSc in any field.
- At least 1 year work experience in customer service (tech or retail preferred).
- Must know how to use an iPhone effectively.
- Strong communication skills – written and spoken.
- Energetic, confident, and comfortable in front of a camera (for those applying as actor/content face).
- Content writing or acting skills (at least one is required).
- Customer-first mindset with good problem-solving ability.
- Familiarity with online customer service tools and social media.
- Must reside within the listed Lagos areas for easy commuting.
- Must be reliable and open to learning quickly.
- Must be available on Saturdays and for night shifts.
Salary
N140,000 monthly.
Application Closing Date
26th August, 2025.
How to Apply
Interested and qualified candidates should send a clear passport photograph or recent picture with a written application (or video) stating why they're perfect for this role and a Sample content or links (if you can act as a content actor/creator/writer) to: Admin@rhmstech.com using the Job Title as the subject of the mail.