Mishra Global Resources - Our client, a leading company in the auto repairs and maintenance industry, is recruiting to fill the position below:
Job Title: Customer Service & Social Media Admin Officer
Location: Gwarinpa, Abuja (FCT)
Employment Type: Full-time
Job Description
- We are seeking a dynamic and dedicated Customer Service & Social Media Admin Officer.
- This role is crucial to ensuring a hitch free operation of the business, managing employee welfare, and enhancing the overall customer experience.
Responsibilities
- Customer Service Management: Handle customer inquiries, complaints, and service requests promptly and professionally, ensuring a positive experience.
- Social Media Administration: Manage the company’s social media presence, including content creation, posting, and engagement with customers online to promote services and maintain brand reputation.
- Employee Welfare: Oversee and manage the welfare of employees, ensuring a supportive and productive work environment.
- Operational Support: Assist in the day-to-day operations of the company, including scheduling, coordination, and administrative tasks to ensure the business runs smoothly.
- Customer Experience Enhancement: Develop and implement strategies to continually improve customer satisfaction and loyalty.
Qualifications
- Proven experience in customer service and social media management.
- Strong communication and interpersonal skills.
- Ability to multitask and manage various responsibilities effectively.
- A proactive approach and problem-solving skills.
Application Closing Date
18th September, 2024.
How to Apply
Interested and qualified candidates should send their CV to: admin@mishraglobal.com using the job title as the subject of the mail.