Job Title: Front Desk Personnel
Location: Ikoyi, Lagos
Employment Type: Full-time
Job Description
- We are seeking a dedicated and personable Front Desk personnel to join the team and be the welcoming face of our spa.
Responsibilities
- Greet and welcome guests in a warm and professional manner as they arrive the spa
- Manage all incoming calls, inquiries, and reservations with efficiency and courtesy.
- Provide detailed information about spa services, packages, and promotions to guests
- Ensure a seamless check-in and check-out process for guests, including handling payments and managing appointment and schedules.
- Maintain cleanliness and organization at the front desk area and lobby to uphold our spa’s luxurious ambience
- Collaborate with other spa staff to ensure exceptional guest experiences and resolve any customer concerns or issues promptly.
Requirements
- A Female graduate with a previous experience in customer service or hospitality role, preferably in a spa or a luxury hotel setting- at least 2 years minimum.
- Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
- Proficiency in handling multiple tasks simultaneously while maintaining attention to details.
- Strong organizational skills and the ability to work effectively in a fast-paced environment.
- Familiarity with spa software and reservation systems is a plus.
- Proximity to Ikoyi is a plus.
- Available to resume immediately.
Salary
- N120,000 – N150,000 Monthly
Application Closing Date
25th April, 2024.
How to Apply
Interested and qualified candidates should send their CV to: hr@tiffanyamber.africa and copy: edidiong@owensxley.com using the Job Title as the subject of the mail.
Tags
Front desk Jobs