Job Title: Call Agent
Location: Ikeja, Lagos
Employment Type: Full-time
Responsibilities
- Manages recovery of overdue loan.
- Contacting customers daily/weekly and informing them of their overdue loans.
- Following up with customers daily/weekly on previous payment redemption date
- Advising customers on the best payment options and negotiating suitable payment plans.
- Reporting accurate customer feedback daily/weekly.
- Applicants can work from home after 2 weeks of good performance.
Requirements
- Candidates should possess an SSCE/ OND / HND / B.Sc qualification with 0 - 2 years work experience.
- Previous experience in tele-collection or Customer Service will be an added advantage
- Strong Written, Communication and Negotiation Skills.
- Agile, Teachable and willing to learn.
- Ability to collaborate with a team in a fast-paced environment.
- Attention to detail and strong Listening skills.
- Persuasive, sales / marketing and analytical skills will be an added advantage.
- Must have Android Phone or any Smart phone.
Salary
- N50,000 - 75,000 gross / month.
Benefits:
- Staffs can be allowed to work from home after 2 weeks of good performance in the office.
- Weekly performance bonus of 15,000
- Promotion to higher positions with salary increments.
Application Closing Date
25th May, 2024.
How to Apply
Interested and qualified candidates should forward their CV to: hr2tenportion@gmail.com using the Job Title as the subject of the email.