Job Title: Client Service Executive
Location: Lagos
Employment Type: Full-time
Key Responsibilities
- Drafting of Schedule: To capture partnership contractual details and manage all relationships (Nairametrics Contact, liaison,) - review documents, including contracts, proposals, and correspondence, ensuring accuracy and compliance with company standards.
- Client Inquiry Management: Manage client inquiries and provide timely and professional responses.
- In-house Collaboration: Collaborate with internal teams, including sales, editorial, and outreach, to gather the necessary information for document creation and review.
- Record Keeping: Maintain organized records of client interactions, documents, and communications.
- Service Support: Assist with other client service-related tasks as needed, such as scheduling meetings, preparing reports, and updating client profiles.
- Identify opportunities for process improvements and contribute to enhancing the overall client experience.
Qualifications
- Bachelor's Degree in Business Administration, Mass Communication, or related field.
- 2 - 3 years of experience in client services, document drafting, or a similar role.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office Suite and document management software.
- Excellent organizational and multitasking abilities.
- Attention to detail and high level of accuracy.
- Ability to work independently and as part of a team in a fast-paced environment.
Application Closing Date
30th June, 2024.
Method of Application
Interested and qualified candidates should send their Applications to: hello.hr@nairametrics using the Job Title as the subject of the mail.