Job Title: Front Office Manager
Location: Lagos
Employment Type: Full-time
Job Description
- Operation of all Front of House areas are planned, organized and controlled for optimum functioning-staff scheduled according to occupancy
- Guests expectations are exceeded in all Front of House areas
- Guest’s needs are anticipated and addressed.
- Complaints are resolved to the satisfaction of the guest
- Manage and lead people to ensure maximum productivity.
- Train and develop staff.
- Implement and monitor security procedures which impact on both guests and staff.
Requirements
- Candidates should possess a Bachelor's Degree with at least 3 years experience.
- Hotel experience is required.
- Knowledge of Key Card System | Guest Folio | Guest Relationship Management System | Opera PMS | Guest Service Surveys System.
Application Closing Date
22nd March, 2024.
Method of Application
Interested and qualified candidates should send their CV to: recruitment@genesissojourner.com using the Job Title as the subject of the mail.