Job Title: Travel Consultant Location: Surulere, Lagos

 

Job Title: Travel Consultant

Location: Surulere, Lagos
Employment Type: Full-time

Role

• We are seeking an experienced Travel Consultant to join our team.
• The role of the travel consultant is a very vital one, so we are looking for a well-rounded individual with a mole experience and qualities that fit perfectly with our company objectives and vision.
• You will assist in executing responsibilities related to organizing travel itineraries for clients, find perfectly price tickets, manage travel plans and help the company increase sales.
• As a Travel Consultant, you will put together complex multi-stop round-the-world flight itineraries, absolutely bespoke holidays and fully customized trips for client’s. Your job responsibilities include but is not limited to the following;

Job Responsibilities

• Follow Consultative Sales Model to drive sales and develop customer relationships
• Meet monthly sales targets for income and booking conversion
• Create bespoke flight itineraries with the additional and arrangement according to customer requirements
• Deliver excellent customer service
• Responding to customer enquiries promptly
• Providing customer with descriptive and persuasive covering emails and itinerary
• Being aware of customer experience facilitating good trust pilot feedback
• Effective organizational skills to manage all stages of the booking cycle
• Quoting new customers
• Upselling products throughout the process
• Making the booking
• Managing ticketing
• Answering pre-travel questions and enquiries
• Deal with travel complaints
• Receive calls
• Being a considerate team player
• Rendering required assistance to colleague’s assistance

Qualifications

• University Studies / Higher Education in Human Resources, Business Administration, or any other related courses
• 2 years of experience in a similar position.
• Candidates should have experience in the Issuance and Re-issuance of Air Tickets International and Local.
• Comfortable with GDS - Amadeus and Galileo
• Excellent Email Writing and Communication Skills.
• 24x7 (flex working hours) - remote and on-site.
• Experienced in handling inbound and outbound calls.
• Ability to present and analyze information effectively
• Strong collaborative skills with multicultural and diverse teams
• Commitment to consistently improve and develop innovative solutions

Application Closing Date
31st May, 2024.

Method of Application
Interested and qualified candidates should send their CV to: Royalfinworldltd@gmail.com using the Job Title as the subject of the email