Job Title: Retail Store Supervisor Location: Lekki, Victoria Island, Lagos

 

Job Title: Retail Store Supervisor

Location: Lekki, Victoria Island, Lagos
Employment Type: Full-time

Job Description

• As a Retail Store Supervisor, you will play a pivotal role in ensuring the smooth and efficient functioning of our retail store.
• You will be responsible for supervising staff, managing inventory, optimizing sales performance, and maintaining high standards of customer service.

Job Functions / Responsibilities

• Supervise and coordinate the activities of retail staff to ensure efficient operation of the store.
• Provide leadership and guidance to team members, including training, coaching, and performance management.
• Monitor inventory levels, order merchandise, and manage stock rotation to minimize shrinkage and maximize profitability.
• Ensure the store's visual merchandising standards are maintained to attract customers and enhance the shopping experience.
• Assist in handling customer inquiries, complaints, and feedback, striving to resolve issues to the customer's satisfaction.
• Collaborate with the store manager to develop and implement strategies to drive sales growth and meet revenue targets.
• Conduct regular inspections to ensure compliance with company policies, procedures, and safety regulations.
• Prepare and analyze sales and performance reports to track progress and identify areas for improvement.
• Assist in recruiting, training, and evaluating retail staff to ensure optimal performance and adherence to company standards.
• Perform other duties and responsibilities as assigned by the store manager.

Requirements

• HND in Business Administration or related field (B.Sc. / BA in Business Administration or relevant field preferred)
• 4 years of experience working in a retail environment (minimum, more preferred)
• Minimum of 3 years of experience in a supervisory role in a retail environment
• Strong leadership and team management abilities
• Customer service-oriented with in-depth knowledge of basic business management processes
• Excellent communication and interpersonal skills
• Knowledge of retail management best practices
• Outstanding organizing and leadership skills
• Analytical mind and familiarity with data analysis principles
• Excellent knowledge of retail management software.

Benefits

• Competitive salary and performance-based incentives
• Opportunities for career advancement and professional development
• Friendly and supportive work environment.

Application Closing Date
18th April, 2024.

How to Apply
Interested and qualified candidates should send their Resume / CV along with a cover letter highlighting your relevant experience to: ayok@mophethgroup.com using the Job Title as the subject of the mail.

Note: Only candidates who meet the specified requirements will be considered.