Job Title: Front Desk Officer Location: Abuja (FCT)

Job Title: Front Desk Officer

Location: Abuja (FCT)
Employment Type: Full-time

Job Description

  • You will manage the reception or front desk at our head office. Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle administrative tasks and support other departments in everyday chores.

Your Role

  • Handle the front desk and maintain visitor records.
  • Manage administrative chores and organisational tasks.
  • Create a welcoming, professional environment for vistors and customers.

Your Tasks

  • Managing the reception area and ensuring the office is neat and tidy.
  • Greeting and welcoming clients, customers and visitors courteously and professionally.
  • Answering phone calls and directing them to the appropriate staff member/department.
  • Handling incoming and outgoing mail and packages.

Required Skills and Qualifications

  • Bachelor’s Degree in any field.
  • Excellent communication and interpersonal skills.
  • Ability to prioritise tasks and great organisational capabilities.
  • Competency in managing time and solving everyday problems.
  • Customer-oriented mindset with a passion for providing exceptional service.
  • Fluency in English.

Preferred Skills and Qualifications:

  • 1 - 2 years of experience in a similar job or other customer-facing roles.
  • Proficiency in using computers and other office equipment.
  • Willingness to work in a fast-paced environment with multitasking ability.
  • Basic knowledge of Microsoft Office (MS Word and MS Excel).

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: careers@winock.com using the Job Title as the subject of the email.


 

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