Job Title: Customer Service Representative
Locations: Lekki Phase I and Lekki Phase II, Lagos
Employment Type: Full-time
Job Description
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents.
Application Closing Date
22nd March, 2024.
How to Apply
Interested and qualified candidates should send their CV to: r2recruitmentservices@gmail.com using the Job Title as the subject of the mail.
Note: For more information, WhatsApp 09035411252.