Job Title: Customer Care Representative
Location: Ibadan, Oyo
Employment Type: Full-time
Description
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service sales targets and call-handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
Salary
N70,000 - N80,000 monthly.
Application Closing Date
18th May, 2024.
Method of Application
Interested and qualified candidates should send their Applications to: wavesoundconsult@gmail.com using the job title as the subject of the mail.